Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Western Michigan Comprehensive Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Western Michigan Comprehensive Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


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24/7 Appointment Scheduling

At Western Michigan Comprehensive Treatment Center, we strive to make the process of admissions one that is extremely easy to navigate.

From the moment you contact our center, you will be fully informed and guided through each step by one of our compassionate staff members. In order to ensure that your admissions experience is successful, it is important to review the following information detailed on this page:

Individuals who wish to receive treatment at Western Michigan Comprehensive Treatment Center must meet our pre-admissions criteria. Prior to contacting our center to schedule an intake assessment, please check to see if you meet the below listed criteria:

  • You must be dependent on opioids (heroin or prescription painkillers) for at least 1 year or more
  • You must be age 18 or older

It is important for prospective patients to know that an individual is not required to fail a drug screen in order to receive treatment at our center.

If you meet the criteria listed above and contact our center, you will schedule an intake assessment with our staff. On the day of your assessment, you will be required to do the following:

  • Provide a valid form of identification: We will gladly accept a Driver’s license, state ID, or passport as proof of identification.
  • Pay intake fees: All patients are required to pay for their assessment upfront.
  • Report to our center in a state of withdrawal: Unless you are currently pregnant or transferring from a detox program, you will be required to come to your assessment having not used opioids for at least 20 to 24 hours.
  • Supply documentation that you completed a detox program: For those who have completed detox, we do require paperwork from that center so we can add that information to your file.

An intake assessment can last anywhere between 4 and 6 hours. We require this period of time so that we can assess your needs as thoroughly as possible. During this appointment, the following will be completed after the intake fee has been paid:

  • Admissions paperwork
  • Drug screen
  • TB test (if you have not received one in the last 2 years)
  • Physical (completed by one of our physicians)
  • Pregnancy test (for female patients only)

It is important to know that not all patients receive medication on their first day at our center. The decision to administer medication is made on a case-by-case basis by one of our physicians.

If you have questions about our admissions process or would like to schedule an assessment, feel free to contact us at your convenience. At Western Michigan Comprehensive Treatment Center, you can begin your life anew, free from the grips of opioid addiction.